William Perry
(503) 985-6188 will@wperry.net
Objective:
Locate a position in which my programming and development skills can be fully put to use in a challenging, fast paced work environment.
Competencies:
Advanced ASP programming and SQL database management skills.
Visual
Basic, VBScript, JavaScript, PHP, and MySQL programming skills.
Excellent
troubleshooting and problem solving skills.
Experience:
|
Toshiba PC Support Specialist Lead |
(Apr.2001-Present) |
Troubleshoot
network connectivity problems related to printing, E-Mail, and other network
services in a mixed Novell Netware and Windows 2000 server environment with clients
running Windows 95, 98, NT, and 2000.
Fix
problems for remote users by giving instructions over the phone as well as
using PCAnywhere to control their machines.
Generate system images using Norton Ghost and Powerquest DriveImage for deployment on systems throughout the company.
Solve
general printing, PC hardware and PC software problems for both local and
remote users.
Write batch files and Visual Basic scripts to automate help desk tasks.
|
Pertel Communications -
Consultant |
(Oct.2000-Present) |
Set
up and maintain Microsoft Windows NT and 2000 servers using IIS for Web, FTP,
and VPN remote.
Design
and test custom, database driven, web based software solutions using ASP/VB/VBScript/JavaScript/SQL/MySQL
on a consulting basis for various clients.
Some
project samples are visible at http://www.wperry.net/projects.asp
|
CompUSA, Mission Viejo,
CA Lead Technician |
(Oct.1994-Apr.2001) |
Repair
and upgrade an average of eight to ten PC and Macintosh computers per day with
a rework rate of less than one percent. Assist technicians in repairing systems
and aide them in dealing with customer issues. Plan, implement, and maintain a
local network with connections to corporate WAN and the Internet as well as a
Windows NT IIS web server for use by fellow technicians and service centers in
other stores.
Designed
and implemented a local network with a focus on speed and reliability.
Designed
a web site that brings the multiple Internet resources used by my department to
one location.
Analyzed
technician workflow and corrected inefficiencies by establishing improved
methods of production.
Certifications:
Microsoft
Certified Professional – Windows NT Server + Enterprise
Microsoft
Certified Professional – Windows NT Workstation
A+
Certification